Returns & Exchanges
At OYF Warehouse, we are committed to your satisfaction and offer a hassle-free 30-day return policy on most general retail items. If your purchase doesn't meet your expectations, we provide simple solutions for returns, replacements, or store credit.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.